Hosting Terms and Conditions

Last Updated: 5th February 2026

These terms are for any customer who hosts their website or email services with us.

1. Web Hosting is quoted on a 12-month basis and is invoiced quarterly or yearly in advance. Cancellation of hosting services may incur penalties or additional payments depending on the circumstances.

2. Disconnection or termination of any services requires a minimum 1-month prior written notice to Team LinSec Pty Ltd (‘we’ or ‘us’).

3. In order to provide our services to you and maintain communication, we require correct and up-to-date contact details. You warrant that the contact information provided by you upon signing up to our hosting services is correct and indemnify us for all loss, damages or costs incurred if we receive incorrect contact information from you.

4. We may be acting as a reseller of web hosting services or facilities, and wherein this occurs, you agree to be bound by the terms and conditions imposed by the original service provider.

5. We are not responsible for any content placed on your website. You are solely responsible for the content and legal implications of such content. 

6. You agree to comply with the Acceptable Usage Policy as it relates to your website.

7. Any Bandwidth used over the stated limit incurs a 15c/Megabyte charge. This fee may be amended by updating our hosting terms and conditions.

8. We reserve the right to terminate any hosting service without notice for breach of any of the listed terms and conditions and/or acceptable usage policies.

9. All prices are inclusive of GST unless otherwise noted. “GST” means the tax imposed by The Goods and Services Tax Act 1999 (Cth) and related imposition Acts of the Commonwealth

10. You acknowledge that your website may suffer downtime at any time. We will use our best endeavours to maintain the uptime of your website, but we make no representations about expected uptime percentages of the webservers.

11. You agree that we can deactivate your website without notice if your website is or is likely to damage other parties’ websites, including virus distribution, hacking, vandalism or unreasonable web traffic.
    
    
12. You are solely responsible for all your content uploaded via our hosting services. You represent and warrant that you own all content uploaded by you via our services or that you have all rights that are necessary to grant us the license rights in your customer content. You also represent and warrant that neither your content, nor your use and provision of your content to be made available through the website or email hosting services will infringe, misappropriate or violate a third party’s intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation. You assume all risks associated with your content, including anyone’s reliance on its accuracy, completeness or usefulness, or any disclosure by you of information in your content that makes you personally identifiable.
    

13. Our liability to you for all loss or damage suffered or incurred by you in connection with this Agreement, any Software or the Services (including all loss arising from any breach by us of this Agreement, our negligence or any breach of statute) is limited as follows:
    1. we will not be liable to you for any indirect or consequential loss (including loss or corruption of data or loss of profit); and
    2. we will be liable to you for other types of loss or damage, but our entire liability to you will be limited to the Fees paid to us by you under this Agreement in the 12 months prior to the date the cause of damage occurred, less:
       1. all GST paid in relation to those Fees; and
       2. all amounts already paid or payable to you by us during that period for any other claims made by you relating to this agreement.
    3. you agree that you have not relied on any representations made by us which are not set out in a written agreement between yourself and us.

14. You indemnify us and our related bodies from and against all losses, damages, claims, actions, expenses and other liability arising from your performance, non- performance or breach of this Agreement or your use of the Service or your website.

15. As part of our website hosting services, you may request, at your sole discretion, that you elect to install, integrate, or utilise artificial intelligence tools, machine learning models, or automated “bots” (collectively, AI Tools) within the hosted environment. You acknowledge and agree that where we are requested to implement AI tools onto a hosted environment, this is at the customer’s sole risk.

16. We do not endorse, oversee, or control the logic, outputs, data processing or other activities of any AI tool implemented into the hosted environment on request and provide no warranty as to compatibility or fitness for purpose of the AI tool in the hosted environment or that the services will provide the necessary resources required for the AI tool to function optimally. The Customer is solely responsible for ensuring that all AI tools comply with all applicable laws, including the Privacy Act 1988 (Cth) and all relevant data protection regimes.

17. Notwithstanding any other provision of this agreement, neither party will be liable for any failure to fulfil any term of this Agreement if such fulfilment is delayed, prevented, restricted or interfered with for any reason outside that party’s control, including without limitation any act of God, inclement weather, failure or shortage of power supplies, floods, drought, lightening or fire strike, lock-out, trade dispute or labour disturbance, any act or omission of any governmental agency, highways or authorities.

18. The party unable to perform its obligations must:
    1. Notify the other party promptly of any delay; and
    2. Use its best efforts to resume performance in accordance with this Agreement as soon as possible.
    3. If any event referred to continues for more than 1 month, then this Agreement may be terminated forthwith by either party giving notice to the other party.

19. To the maximum extent permitted by law, the Customer shall indemnify, defend, and hold harmless Team Linsec and its officers, employees, and agents from and against any and all claims, losses, liabilities, damages, costs, and expenses (including legal fees on a solicitor-client basis) arising out of or related to:
    1. Breach of these website hosting terms and conditions by the customer;
    2. Any claim that the customer’s website content, data or material infringes upon the intellectual property rights of a third party;
    3. Any claim by a third party that the customer website content, data or material is defamatory, contains unlawful material, or contains targeted hateful material against a group based on race, religion, etc.;
    4. Any failure by a customer to comply with applicable law, including but not limited to the Privacy Act 1988 (Cth) and the Spam Act 2003 (Cth);
    5. Any unauthorised access to or disclosure of Personal Information or Confidential Information resulting from the customer’s failure to maintain adequate security protocols (including password management or the use of insecure third-party scripts or AI tools);
    6. Any unintended actions taken by an AI Tool requested to be installed by a customer, including but not limited to the generation of defamatory, infringing, or harmful content;
    7. Any server instability or downtime caused by an AI Tool’s consumption of CPU, memory, or bandwidth; and
    8. any negligent, fraudulent, or criminal act or omission of the Customer or its employees, agents, or contractors.

20. We may subcontract all or any part of the hosting to third-party providers without notification to you.
    
    
21. We may make reasonable amendments to these terms and conditions without further notice to you.